Privacy Statement

This privacy statement explains how Mercurna uses and protects any information that you provide us

Updated: 23 May 2018

The protection of your privacy is very important to us. Therefore, we would like to explain here which data we save, and why and how we use these. This privacy statement also explains our measures to protect your data.

In principle, you can use our website without disclosing any of your personal data. Our website uses a minimal amount of cookies, which are indicated in the Cookie declaration. You will have the option to either accept or refuse these cookies during your first visit to our page. If you choose to refuse our cookies, you may not be able to use some portions of our Service. You can always change or withdraw your consent on the Cookie Declaration page or you can contact our GDPR-officer via info@mercurna.com. Please state your consent ID and date when you contact us about your consent. We will collect personal information when you provide us with the data by filling out a form, create an account, register for services or sending an email as part of a query or request for information. These data include for instance your name, organisation, address, email address, phone number, or a resume to apply for employment. In these instances, you will be aware of which data we collect, because you will actively submit it. During your use and navigation of the our website, your access data (IP address, date and time, visited pages, web browser and operating system, and the name of your internet service provider) is also saved in a log file on the server of our provider. This data is collected for technical reasons. It is analysed purely for statistical purposes and with no personal reference.

The data that we collect will be used to respond appropriately to questions, provide requested services or fulfil product orders. We will never disclose your personal data to third parties in any form unless you have agreed to this, to provide you with important notices and updates (such as changes to our terms and policies, security alerts and administrative messages), to fulfil a contractual obligation to you, or to comply with demands or requests made by regulators, governments, courts and law enforcement authorities. Service providers (e.g. credit card companies, postal services) acting on our behalf shall be obliged to adhere to confidentiality requirements and will only receive access to your personal information as necessary to perform their functions. In case of an acquisition, or other reorganisation or sale of our business or assets, we may share or transfer your information, but the recipient will be required to use the information in accordance with this statement.

We will keep your personal data for the period necessary to fulfil the purposes outlined in this statement, unless a longer storage period is required by law. To safely store your data, we are using multiple security technologies and organisational procedures to protect your personal data from unauthorised access, use or disclosure. The database containing your personal data will always remain within our company, Mercurna, and a secured server from our provider. In addition, all employees of Mercurna are contractually obliged to maintain data confidentiality in accordance with the law. If we sent data to external service providers, we ensure that by using the correct technical and organisational measures, we comply with the data privacy regulations. Although we are using data security systems consistent with industry standards, we cannot completely guarantee the security of your information. Please be aware that when communicating online (e.g. by email), it is not possible to ensure complete privacy, confidentiality and security. If you have reason to believe that your that the security of your data or your connection with us is compromised, please notify us immediately by sending an email to the address below.

At any time, you have the right to access, correct or delete your personal data. You can do that by sending an email to address below. We will make reasonable efforts to respond rapidly to your requests in accordance with applicable laws.

Please contact us by email if you have any questions or suggestions about this statement. We reserve the right to adjust this statement from time to time. You can find the date of the latest update at the top of this page. We encourage you to regularly check this page for the latest information.

Email contact: info@mercurna.com